Your Local Technology Concierge
Hello! I am Hannah Howell. I am a Senior Technology Specialist and former Dell & Alienware Brand Ambassador with over 20 years of customer service experience.
I specialize in providing patient, professional, white-glove tech support for the Santa Rosa community, especially focusing on the 65+ demographic. I don't just fix computers; I teach you how to use them safely and confidently.
How I Can Help You:
- Purchasing Proxy & Setup: I can help you pick the right gear, buy it, bring it to your home, and fully set it up.
- Hardware & Software Repair: Expert, local troubleshooting for computers, networks, and mobile devices.
- Patience & Tutoring: Personalized lessons on scam prevention, digital organization, and basic device usage.
- 100% Mobile & Independent: I operate with a mobile solar power kit, meaning I can perform network resets and run diagnostics even during a PG&E power outage.